Frequently Asked Questions

• How Do I place an order?
• To place an order, you would need to contact our Rental office for rental availability and pricing. To reserve your unit, you would need to call us at 352-243-5867 or E-MAIL us at RESERVATION@CLERMONTJUMPS.NET
• Will you deliver?
• Yes. Delivery is included with every rental in Clermont and Minneola area, Out of these cities will be an additional charge for this service
• Is there a deposit required?
• No. However, we’ll required a credit card to confirm your reservation but you may pay with cash, check or credit card. We will accept payment in advance, but it is not required. By delivery time we just accept cash.
  If you will like to send a partial payment or paying by check,
  please send to:

  Clermont Jumps 614 E HWY 50 # 346 CLERMONT, FL 34711

• How do I know that you’ll show up?
• Clermont Jumps is a reputable company. We have provided party services for many satisfied clients. We pride ourselves on customer satisfaction and are dedicated to making your party or event happy and trouble free! If you feel more comfortable, we can provide references from our other customers.
• What about rain?
• We will call you that morning to discuss rain concerns. There is no charge to you for a canceled reservation due to the weather.
• How can I reserve one?
• You can call us directly at: 3522435867 , e-mail us at:
  RESERVATION@clermontjumps.net .We are based in Clermont,Florida.
• How far in advance do I need to reserve?
• We suggest 2-4 weeks before your scheduled party date for our standard jumpers. We are always happy to try to accommodate last minute bookings.
• Do you deliver to my area?
• Please call or email us for delivery information in your area.. If we have a unit in stock that absolutely agrees with the theme of your party, we would do our best to accommodate you. Please call or email for a complete estimate: 352-243-5867, e-mail us at: RESERVATION@clermontjumps.net
• Do you set up in parks?
• You may have to contact the park authority to determine the requirements needed to set up a jump in your area. We are pre registered with several parks in the East Bay. You may call us for details. You may also need to rent a generator to power the unit. We can rent one to you or you may bring your own.
• How much room do I need?
• The standard size of our jumps is approximately 13’ X 13’ and fits comfortably on most back yard lawns or two car driveways.
• How much room do you need to bring the jumper in?
• A standard walk through gate of about 36″ is fine. We bring the unit rolled up and wheel it in on a standard hand truck (dolly).
• Can you set up on my driveway?
• Yes. If you have a two car width driveway, most likely a jumper will fit. A very slight slope is not a problem, however, the flatter the surface the better. Since we can’t pound stakes into your driveway, we will have to find alternative means at your location to secure the unit. Let us know ahead of time.
• What type of surface do you need to set up on?
• We can set up on lawns, dry grass, concrete or asphalt. Under no circumstances can we set up on dirt or muddy surfaces.
• Does the blower need electricity? How much does it use?
• Yes. You need to provide us with 1 or 2 25 foot extension cord, so you’ll need a standard 110v outlet near the set up area. The blower runs continuously .If you don’t have electricity available, we have generators available for rent too or you can provide one of your own.
• How long does it take to set up?
• Set up usually takes approximately 30 minutes, providing there are no obstacles on the surface where the unit will be operating.
• Can I keep the jumper overnight?
• Yes. The jumper must be set up in a backyard or area that is fenced and locked up. There will be small an additional charge for this service. Clermont Jumps reserves the right to deny this service if deemed necessary. Clermont Jumps also reserves the right to cancel the overnight portion of any event at any time if we have reason to believe that our property is at risk of injury or theft.
• If I need to cancel my order, is there a penalty?
• All cancellations must be received at least 5 days in advance and confirmed by Clermont Jumps to be valid. Any rental deposits collected at the time of booking the event are fully refundable. To avoid a $75 cancellation fee, all cancellations must be submitted by the time frame noted above. What time do you deliver and pickup?
• At the time of booking the event, we coordinate the delivery
• and pick up time according to the customer’s needs. We make every effort to ensure our customers are fully satisfied with our rentals. We are flexible we our rental terms, however any special arrangements must be communicated and confirmed by Clermont Jumps at least 48 hours in advance.